Support and Maintenance

We’re serious about keeping your communication systems operating at their peak. Whether your communications are situated on-premise, the cloud or a combination of both, we can ensure they continue to run smoothly.

Our support service capabilities include:

• Proactive monitoring
• Qualified technicians
• Single point of contact

Service Level Agreements

Resolution Service Level Agreements (SLAs)

Interactive Voice Response

Technical response

Voice Platforms

Pro-active monitoring

Scalable and Flexible

Centralised service desk providing single point of contact for multiple communications services

Logistics services

Qualified technicians located throughout the UK, backed by our extensive logistics services

SOLUTIONS

A comprehensive range of telecommunications & connection services, systems and solutions.

CASE STUDIES

Read the stories of satisfied IC Group customers both large and small.

CONTACT US

We would love to hear from you by phone, e-mail, post or in person.