Technical Courier Services and Break/Fix

We can provide a full end to end solution or just a selection of these services. We pride ourselves on our ability to tailor our support offerings to fit our customer’s needs and requirements.

• Minimise downtime
• Fast repair or replace
• Secure disposal

Man with a beard working in call centre office with a headset

Advanced exchange programs to keep your network running efficiently and with minimum downtime.

  • Cost effective alternative to onsite repair
  • Current and legacy manufacturer “non-supported” products covered
  • Distribution and return of products to central warehouse

Closed Loop Break Fix / Repair

Returns management provides an important service for many of our customers, which is why we have a team dedicated to closed loop supply chain and reverse logistics.

Includes the return of defective product, testing, dismantling, repairing, recycling or disposing the product.

  • Dedicated repair and refurbishment centre
  • Warranty entitlement and management
  • Firmware updates and upgrades
  • Equipment refurbishment and cosmetic repairs
  • Secure destruction and data erasure

SOLUTIONS

A comprehensive range of telecommunications & connection services, systems and solutions.

CASE STUDIES

Read the stories of satisfied IC Group customers both large and small.

CONTACT US

We would love to hear from you by phone, e-mail, post or in person.